Shipping policy
Waxy Wonders – Shipping Policy
Thank you for shopping with Waxy Wonders. Every order is carefully prepared and packed with love.
Order Processing
Orders are usually processed within 3 business days, excluding weekends and holidays. As our products are handmade, some larger orders or orders requiring additional preparation may take a little longer. If there is likely to be a delay, we will contact you
Delivery Options and Costs
We currently offer the following delivery options:
- Standard delivery: £4.99
- Express delivery: £6.99
- Hoover Discs delivery: £2.50 where this special rate applies
- Local delivery: £2.00 within 4 miles of our collection address.
Free standard delivery may be available on qualifying orders, as shown at checkout.
The delivery options available for your order and any combined shipping charges will be displayed at checkout before payment.
Local Collection
Free collection is available. Orders are usually ready within 24 hours. You will receive a notification when your order is ready. Please bring your order confirmation when collecting.
Delivery Times
Delivery times are estimates and may vary depending on the delivery service and circumstances outside our control.
Tracking
Where tracking is available, you will receive tracking information once your order has been dispatched.
Lost, Damaged or Delayed Orders
If your order arrives damaged, is missing or is significantly delayed, please contact us at suknap@yahoo.co.uk so we can help.
Shipping Destinations
We currently deliver to addresses within the United Kingdom.
Questions?
If you have any questions about your delivery or order, please contact us at suknap@yahoo.co.uk.
Thank you for supporting our small business.
Waxy Wonders 💗